Calotank
Support
A question, feedback or something not working? Get in touch — we are happy to help.
Send an emailcaloframeapp@gmail.com→Please include your device and as much detail as you can about what happened.
Frequently asked questions
How do I manage my Premium subscription?
Manage your subscription in your Apple App Store or Google Play subscription settings. If an active subscription does not appear in the app, open Calotank Settings, go to Premium and choose Restore purchases.
Where are my meal, activity and weight entries stored?
Your entries are stored only in local storage on your device. They are not synchronized to a Calotank account or cloud database.
How do I delete my data?
Calotank does not require an account. Delete local meals, activities, weights, goals and settings on this device by opening Settings → More settings → Data → Delete all data, then confirm with Delete all. The data is removed immediately and cannot be recovered.
Can I request deletion of service data?
Yes. Email caloframeapp@gmail.com with the subject “Calotank data deletion”. Include your platform, approximate date of the request or purchase and a transaction or order identifier if available. We process a verified request without undue delay, normally within 30 days.
How is data from optional AI features handled?
Calotank does not create a retrievable application response for AI requests (store: false). OpenAI may still retain request and response content in safety and abuse-monitoring logs for up to 30 days, or longer in exceptional cases. RevenueCat retains an app-specific pseudonymous purchase identifier and purchase history to verify Premium. Read the privacy policy for full details.